Case Study

Rayburn Electric Cooperative

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GO-Live Date

October 5, 2023

Trusted Web Experts

Charlie Stanley Web Solutions Architect
Caleigh Pickard Project Manager
Michael Confalone Content Strategy & Website Launch
Martha Stopa Design & Layout
Katie Morman Content Visualization
Mehran Aziz Web Developer
Joanna Velasquez Quality Assurance
Lydia Burris Footer Illustration
Leanna Thesken Marketing & Case Study
Deanna Frimann Resource Allocation

Goals

Design RefreshIncrease EngagementMobile-First DesignPrioritize Member NeedsUp-to-Date Content
Visit Rayburn Electric Cooperative

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Overview

About

Rayburn Electric Cooperative, a pivotal figure in Texas’ energy landscape, has been at the forefront of delivering secure, affordable, and efficient electric services since 1979. Rayburn’s collaboration with Powerful on a comprehensive website redesign marks a significant milestone in its history. With an unwavering dedication to its members, the cooperative has continually evolved to meet the challenges of a dynamic industry. The new website embodies innovation and member-focused service. Serving as the nexus of information for over 500,000 Texans, Rayburn’s online transformation by Powerful is a testament to its commitment to accessibility, clarity, and operational excellence.

Commitment to Accessibility

A key aspect of the redesign is adherence to web accessibility standards. The cooperative’s core values of respect and excellence are mirrored in the website’s usability, offering an equitable experience to all visitors, including those with disabilities. The accessibility features incorporated into the website are a nod to Rayburn’s comprehensive understanding of its diverse audience. From high-contrast color schemes to screen reader-friendly layouts, every element was carefully chosen to facilitate easy navigation and comprehension.

The collaborative effort between Rayburn and Powerful has resulted in a site that not only meets, but exceeds best practices in web accessibility, underscoring the cooperative’s dedication to its community.

Intuitive Navigation & Visitor-Centric Design

In reimagining Rayburn’s website, the goal was to create a website that welcomes all visitors to easily discover the information they seek, irrespective of their prior knowledge in energy-related topics. Complementing the intuitive navigation, the visitor-centric design approach was pivotal in shifting the focus from a generic user experience to a more tailored interaction for each site visitor. This methodology ensures that the website is not just a repository of information but a dynamic platform that engages different sectors, including energy, regulatory, and legislative fields, in a meaningful and effective manner. By prioritizing the visitor’s journey, Powerful enables Rayburn to connect more deeply with its audience, establishing an online presence that is both informative and resonant.

Brand Identity

The redesign also marked a significant step in aligning the website with Rayburn’s evolving brand strategy. Powerful infused the site with fresh color schemes, modern typography, and imagery that mirrors Rayburn’s forward-thinking vision. This strategic alignment of the website’s design with Rayburn’s brand identity was instrumental in reinforcing the cooperative’s position as a pivotal player in Texas’s energy landscape, further solidifying its reputation as a trusted and visionary energy provider.

Challenges

The primary challenge was crafting a website that could resonate with Rayburn's unique audience. This audience comprised of industry professionals, legislative staff, regulatory agents, and member employees who demanded a website that was not only informative but also intuitive and reflective of Rayburn's expertise in energy solutions. The challenge lay in creating a design that was both accessible to a general audience and detailed enough for industry experts.

Solutions

To address these challenges, Powerful adopted a visitor-centric design approach, focusing on creating an engaging and inclusive experience. The design anticipated the specific needs of Rayburn's diverse audience, ensuring that the site was both accessible and comprehensive. The intuitive navigation system was a key solution to the challenge of catering to a complex audience. The website was structured to allow efficient access to information, with a design that was simple yet sophisticated. This approach ensures that visitors, regardless of their background, can navigate the site with ease and find the information they need without unnecessary complexity.

Results

The redesign of Rayburn's website resulted in a platform that successfully meets the needs of its diverse audience. The intuitive and informative nature of the new design successfully bridges the gap between being accessible to a wide audience and sufficiently detailed for industry professionals. The site now stands as a testament to Rayburn's innovative spirit and dedication to providing reliable, accessible, and forward-thinking energy solutions.

As a new resident to the great state of Texas, I've gotten to meet the members that live here and I am so excited for them to have a redesigned website. Having an easy-to-use website creates such a lasting impact to all the members in the long run. I know all the members of Rayburn Electric will be loving their revamped website!

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Daniel Bischoff

Website Solution Consultant

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