Case Study

Jasper County REMC & Connect Internet

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GO-Live Date

November 17, 2022

Trusted Web Experts

Charlie Stanley Web Solutions Architect
Caleigh Pickard Project Manager
Michael Confalone Content Strategy
Joanna Velasquez Content Integration
Martha Stopa Design Strategy & Layout
Katie Morman Content Visualization
Lydia Burris Vector Illustration
Nathaniel Robertson Web Hosting Setup
Zeeshan Aziz Web Developer
Deanna Frimann Resource Allocation
Boris Zarev Technical Support
Leanna Thesken Marketing & Case Study

Goals

Community EngagementIncrease EngagementIncrease TransparencyModern & Forward-Thinking
Visit Jasper County REMC & Connect Internet

Overview

Meet Jasper County REMC

As a not-for-profit cooperative, Jasper County REMC is committed to delivering reliable electric and internet services across Indiana. To align their online presence with their modern, forward-thinking objectives, Jasper County REMC partnered with Powerful. The redesign aimed to enhance member engagement.

Streamlined Navigation with a Department Header

A significant feature of this redesign was the introduction of a department header, which clearly divides the website into separate tabs for electric and internet services. This feature significantly improves site navigation, enabling members to effortlessly switch between services based on their needs. The electric and internet tabs are strategically placed at the top of each page. This placement provides easy visibility and access, reducing the time members spend searching for information. Additionally, the use of similar layouts across these services maintains a cohesive branding experience.

Enhancing Visitor Engagement with Online Forms

One of the primary goals of the website redesign was to increase visitor engagement. Powerful addressed this by integrating online forms. This is particularly noticeable on the Careers page. Gone are the days of printing applications and mailing them or dropping them off in person. With the help of online forms, the new design incorporates a straightforward application process. Now, prospective employees can find and fill out applications directly on the website, which is equipped with forms that are simple to use and submit. The accessibility and ease of use enhances the recruitment process and enables Jasper County REMC to attract a broader pool of applicants.

Challenges

Jasper County REMC aimed to enhance the clarity and accessibility of their diverse rate plans for members. They sought a more intuitive approach to presenting their rate information. To achieve this, Powerful focused on refining how members interact with and understand rate options.

Solutions

To address these challenges, Powerful integrated the Rate Plans App into Jasper County REMC's redesigned website. This app is designed to showcase pricing and plan features in a straightforward and digestible manner. It also highlights the key attributes of each rate plan, helping members make informed decisions tailored to their needs. The app incorporates a variety of presentation styles to cater to different preferences, ensuring that the rate plans are visually engaging.

Results

With the help of the Rate Plans app, Jasper County REMC enhances members' understanding and confidence in selecting the best service options for their needs. Its intuitive design facilitates effortless exploration of plan details. By empowering members to make informed decisions, Jasper County REMC's website exceeds their goals of transparency and member engagement.

Our work on Jasper County REMC's website redesign was incredibly rewarding. Implementing a department header on their website is a major step forward in visitor-friendly design. It's been great to help them achieve such a significant enhancement in how their members engage with their services.

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Caleigh Pickard

Project Manager

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