Kootenai Electric Cooperative’s Website Gets a Powerful Redesign
RATHDRUM, ID — Navigating outages, managing accounts, and accessing cooperative resources just got easier for members of Kootenai Electric Cooperative (KEC). With the unveiling of their newly redesigned website, created in collaboration with Powerful, KEC introduces a digital experience that reflects their professional, innovative, and member-focused identity.
Utilizing Powerful’s Premium Website Design & Implementation package, the redesign process focused on collaboration and customization. KEC worked closely with Powerful’s design team to shape a homepage that feels alive, welcoming, and professional, aligning with their mission to provide exceptional service. Subtle animations guide visitors as they scroll through key sections, bringing attention to SmartHub tools, billing options, and community updates.
“KEC’s commitment to their members was evident throughout this project,” said Caleigh Pickard, Project Manager at Powerful. “Our collaboration focused on designing a site that balances modern visuals with practical tools, ensuring every member interaction is seamless and meaningful. It’s rewarding to see how the final product embodies the cooperative spirit and serves as a reflection of their innovative approach to member service.”
A highlight of the redesign is the reimagined Outage Center, where members can quickly access clear steps for reporting outages, viewing updates, and staying informed during critical times. The visualized page’s layout and engaging design ensure that essential information is accessible when it matters most.
The new site also emphasizes KEC’s cooperative values with tools like an interactive KML map, enabling members to find their district and board representative by entering their address. This feature links directly to detailed profiles, reinforcing transparency and strengthening connections between members and their leadership.
With a mobile-first design and adherence to accessibility standards, the website ensures a seamless experience across all devices, making it easier for members to stay connected and informed. Through a combination of design and innovative functionality, KEC and Powerful have created a platform that embodies the cooperative spirit while enhancing member engagement.
About Powerful
Powerful is a trusted partner for utilities, cooperatives, and public power organizations, delivering innovative websites that combine sleek design with practical functionality. With a focus on accessibility and engagement, Powerful’s solutions help clients connect with their audiences and achieve their goals through intuitive, human-centered design.
About Kootenai Electric Cooperative
Kootenai Electric Cooperative (KEC) is a member-owned, nonprofit electric utility. As Idaho’s largest electric cooperative, KEC continues to power homes and businesses while strengthening the communities it proudly serves. Guided by the cooperative principles, KEC remains committed to providing reliable, affordable electricity to its members.
