Case Study

Ocmulgee Electric Membership Corporation

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GO-Live Date

June 10, 2026

Trusted Web Experts

Caleigh Pickard Web Solutions Consultant
Stacey Horton Project Manager
Imelda Sotiri Design Strategy
Mehran Aziz Web Development
Zeeshan Aziz Web Development
Nikki Vanderkooi Content Strategy & Quality Assurance
Boris Zarev Content Integration
Heather Clark Quality Assurance
Annie Watson CMS Training
Beth Leffel Website Launch

Goals

Easy NavigationFeature the CommunityIncrease EngagementIntuitive DesignUp-to-Date Content
Visit Ocmulgee Electric Membership Corporation

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Blueprint

Overview

Serving Members With Purpose

Ocmulgee Electric Membership Corporation (Ocmulgee EMC) was built by local people for local people. That simple idea remains central to the cooperative’s work today as it provides electric service, supports community programs and helps members stay informed. As Ocmulgee EMC looked toward its next chapter online, the team partnered with Powerful to create a website that could serve practical needs while also reflecting the people and places behind the cooperative. The redesign focused on easy navigation, up-to-date content, stronger engagement and a more visible community presence. Together, these updates give visitors a website that feels helpful, familiar and connected to Ocmulgee EMC’s role across central Georgia.

A Local Point of View

Ocmulgee EMC wanted the new website to feature its community in a way that felt personal, recognizable and true to place. Powerful answered that goal with a custom illustrated footer that appears across the site. The footer creates a familiar visual anchor that carries Ocmulgee EMC’s local identity throughout the website.

Each detail connects to the character of the cooperative’s service territory. The Ocmulgee River and fishermen nod to the waterways and outdoor life that shape the region. The tractor, silo and farmland reflect the agricultural roots of rural Georgia. Wildlife, including deer along the tree line, adds a natural touch many members can recognize from their own roads, yards and weekends outside.

The airplane on a pedestal adds another layer of local recognition by pointing to Middle Georgia State University’s School of Aviation, a distinct landmark in the area. Power lines running through the landscape quietly bring the story back to Ocmulgee EMC’s role: connecting homes, farms, schools and local businesses to the service they depend on each day.

That local detail makes the website feel like a reflection of the people behind the cooperative. Members may arrive to pay a bill, check outage information or find a safety reminder, then leave with a small sense of recognition. The footer becomes a pleasant surprise, reminding visitors that Ocmulgee EMC is powered by family, friends and neighbors who live and work in the same communities.

Content That Keeps the Conversation Going

Ocmulgee EMC’s goal to increase engagement started with a simple opportunity: give key topics a stronger place to live online. Through Powerful’s Content Curation services, Ocmulgee EMC worked alongside trusted web experts who understand electric cooperatives, member communication and the everyday questions visitors bring to a utility website. Ocmulgee EMC brought the local knowledge, service priorities and cooperative perspective. Powerful helped shape that information into pages that feel organized, helpful and ready for real visitors.

That collaboration made pages like Safety, Peak Demand, Community Engagement, Careers and Leadership more than standard website content. Each page now supports a different engagement point, from educating members and highlighting programs to introducing the team and helping potential applicants understand the workplace culture. Powerful’s cooperative experience helped guide how each topic should be framed, what details matter most and how the information could encourage visitors to keep exploring.

The Safety, Peak Demand, Community Engagement, Careers and Leadership pages each support engagement in a different way. The Safety page breaks down high-impact topics like power line safety, generator safety and hazard reporting into practical guidance. The Community Engagement page gives programs like Operation Round Up, Youth Tour, the FFA Wiring Contest and speaker requests a dedicated place to shine. The Careers page gives potential applicants a feel for the cooperative’s mission, benefits and hiring process, while the Leadership page introduces the people guiding the organization and ties their work back to the 7 Cooperative Principles.

The result is content that feels more resourceful and connected to Ocmulgee EMC’s role in the community. Visitors can find answers, learn about programs, understand safety topics and see the people behind the cooperative. That depth helps increase engagement by giving members, job seekers, community partners and local families more reasons to interact with the site, return to it and view Ocmulgee EMC as a trusted resource in daily life.

Challenges

Ocmulgee EMC’s goal of featuring up-to-date content created an important opportunity: make ongoing website updates feel manageable, intentional and accessible. A current website depends on more than posting new information. It requires a team that feels confident planning content, understanding what visitors need, navigating the editing process and presenting information in a way that works for people of all capabilities. Ocmulgee EMC needed a strong foundation for keeping content current without losing sight of clarity, accessibility or the member experience.

Solutions

Ocmulgee EMC opted into Powerful’s Content Strategy Consulting & Training and Accessibility Consulting & Training sessions to support that ongoing work. The Content Strategy session helped the team look at content through the lens of the visitor, including what they come to the website to complete and how plain language can make information more approachable. The session also included hands-on exercises, an overview of the editing and migrating process, and a “Writing for the Web” best practices guide to help the team feel more confident making future updates.

The Accessibility Consulting & Training session complemented that work by focusing on how content functions for visitors of all capabilities. Powerful provided webinar training for content curators on accessibility basics, related laws, guidelines, enforcement and best practices, and curated a WCAG accessibility statement. This gave Ocmulgee EMC another layer of support as the team prepared to maintain content beyond launch.

Together, the two sessions created a strong connection between strategy and accessibility. Content strategy helps Ocmulgee EMC decide what to share, how to organize it and how to write it clearly. Accessibility training helps ensure that same content remains readable, navigable and inclusive. One strengthens the message. The other strengthens the experience.

Results

With both trainings in place, Ocmulgee EMC gained practical guidance for keeping the website current with confidence. The team can approach future updates with a stronger understanding of how visitors move through the site, what information they may need and how to shape that information in a way that feels direct and helpful. That supports their goal of featuring up-to-date content.

The accessibility training also helps protect the quality of those updates over time. As Ocmulgee EMC adds or refines important information, the team can keep accessibility in mind from the start.

The result is a website foundation built for ongoing communication. Ocmulgee EMC can continue sharing important updates, educating members and highlighting cooperative programs with content that feels intentional, current and inclusive. By pairing content strategy with accessibility training, Powerful helped Ocmulgee EMC keep its website moving forward in a way that serves the full community.

With their goal of keeping members informed with an easy to use website, we felt that Ocmulgee EMC would benefit from using one of our task-oriented blueprints. Upon landing on the homepage, site visitors immediately have access to the top tasks they could be trying to complete, allowing them to access the pages they need much quicker. For those that are new to Ocmulgee EMC and likely doing more scrolling, the homepage also highlights the unique features of their cooperative such as their history and their broadband partnership with Conexon. These elements tied together with the community-focused illustrated footer, makes the site feel modern, cohesive, and at-home. I’m so excited for the team and their members!

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Stacey Horton

Project Manager

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