Netarts Water District

Overview

Accessible Water Services

Netarts Water District is dedicated to delivering clean, reliable water to the community it serves along the Oregon coast. With a system spanning creeks, springs, treatment plants, and miles of distribution lines, the district ensures safe water reaches more than 1,800 residents. Recognizing the importance of making these essential services as accessible online as they are in daily life, Netarts partnered with Powerful to create a modern website that reflects their mission. The new site is designed to help visitors easily find important information, stay informed about board decisions, and access services from any device.

Clear Navigation for Essential Services

For many residents, the District’s website is the first stop when they need to pay a bill, check water rates, learn about upcoming board meetings, or report an emergency. These tasks aren’t optional—they’re essential. To meet this need, Netarts set a goal of simplifying navigation and creating an intuitive experience.

Powerful built the new site using the Laurelhurst promotional blueprint, which emphasizes clean design and clear calls-to-action. At the very top of the homepage, the most-visited services—Pay My Bill, Rates, Board Meetings, and Report an Emergency—are displayed as bold buttons. This layout ensures that whether a visitor is using a computer or scrolling on their phone, the path to completing a task is obvious and quick. Instead of digging through menus or scanning long pages, visitors now find what they need in just a click.

Another way the site guides visitors with ease is through Powerful’s Agendas & Minutes app. Instead of a plain list of hyperlinks, board meetings are displayed in an organized, engaging format with clear dates, titles, and quick links to both agendas and minutes. This matters because the Board of Directors—five community members who represent the district’s residents—play a central role in planning, governance, and financial oversight. Making their work transparent and easy to access builds trust, encourages participation, and underscores the District’s commitment to accountability.

Modern, Forward-Thinking Design

Netarts Water District also wanted their new site to send a message: they may be a small district, but they are modern and forward-thinking. Representing themselves this way was about more than aesthetics. It was about showing that they are investing in the future, just as they invest in clean water delivery and system improvements.

Powerful approached this goal with a mobile-first design. This means the site was designed with phone visitors in mind first, then scaled up for desktops and tablets. This approach is especially important for Netarts, where many residents rely on their phones to access services, check meeting schedules, or look up emergency numbers on the go. On the new site, content automatically adjusts to fit any screen, with no pinching or zooming required.

The result is a site that feels as forward-thinking as the District itself. By pairing intuitive navigation with a mobile-first build, Netarts can serve today’s needs while preparing for tomorrow’s.