Case Study

Graham County Electric Cooperative

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GO-Live Date

November 1, 2022

Trusted Web Experts

Charlie Stanley Web Solutions Architect
Leanna Thesken Project Manager & Case Study
Caleigh Pickard Project Manager
Martha Stopa Design & Layout
Michael Confalone Content Strategy & Integration
Mehran Aziz Web Developer
Kenneth Kimbrell Website Launch
Deanna Frimann Resource Allocation

Goals

Cooperative System KnowledgeIncrease EngagementIncrease Use of Online ToolsIntuitive Design
Visit Graham County Electric Cooperative

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Overview

Meet Graham County Electric Cooperative

Graham County Electric Cooperative (GCEC) is dedicated to enhancing the quality of life for their members through reliable and sustainable energy solutions. To further their mission of community service and innovation, GCEC partnered with Powerful. Together, they aimed to increase member engagement and present GCEC as a forward-thinking, modern cooperative.

Boosting Member Engagement

GCEC wanted to encourage their members to take full advantage of SmartHub. The goal was to make SmartHub easily accessible and more appealing to utilize. To achieve this, Powerful integrated a login widget directly into the homepage hero section, making SmartHub an immediate focal point. This eye-catching login form, with prominent fields, allows members to quickly and easily access their accounts.

To further enhance understanding and engagement, Powerful created a visualized page dedicated to SmartHub. This page breaks down complex information into easily digestible pieces, using a layout that flows seamlessly with engaging icons and vibrant photos.

Enhancing Cooperative Knowledge

GCEC also aimed to improve transparency and connection within the cooperative by making information about their staff more accessible and engaging to members. Powerful implemented their Staff Directory App, a tool designed to intuitively display staff information. The app features a grid display with names, headshots, and titles of GCEC’s staff members. Each staff member has an internal page that showcases their experience and background, providing a comprehensive view of the team behind GCEC.

Challenges

GCEC faced the challenge of promoting Democratic Member Control, one of the core principles of cooperatives. GCEC needed a streamlined solution to ensure that their members could easily engage in the decision-making processes that define the cooperative model.

Solutions

To address this challenge, Powerful introduced an online attendance form for GCEC’s Board Meetings. This form simplifies the process for members to sign up and attend meetings. By making it easier for members to register their interest and participate, GCEC creates a more inclusive and democratic environment. The online form also provides an efficient way for GCEC’s staff to track interested members on the backend, ensuring seamless communication and follow-up.

Results

This enhancement aligns with the cooperative principle of Democratic Member Control by empowering members to take an active role in the GCEC's governance. As more members engage in these meetings, GCEC creates a stronger, more connected community. Members become better informed about the cooperative’s operations and more invested in its future.

Redesigning GCEC’s website was an exciting project for us! We wanted to build a platform that genuinely serves their community. Our focus was on making the site more visitor-friendly and engaging. It’s great to see how their new website helps GCEC connect better with their members.

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Leanna Thesken

Project Manager

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