Dixie Electric Power Association Intranet

Overview

Dixie Electric Power Association’s First Intranet

Dixie Electric Power Association serves communities across Mississippi with a mission rooted in reliability, integrity, and community support. With 132 full-time employees spread across four office locations, their team depends on clear communication to keep operations running smoothly. After partnering with Powerful to redesign their public-facing website, Dixie Electric saw an opportunity to take their internal communication to the next level. They needed a dedicated intranet that increased transparency, reduced phone and email inquiries, featured relevant and up-to-date content, and offered intuitive navigation for staff across all departments. This intranet would be their first-ever internal platform—a centralized home base where every employee could find the information, updates, and tools they rely on daily. Powerful stepped in to design a solution that honors Dixie Electric’s cooperative values and meets the needs of a large, distributed workforce.

A Reliable Source for a Busy, Multi-Location Team

With 132 full-time employees working between four offices, Dixie Electric wanted a transparent way to share updates, deadlines, and new initiatives so every team member felt informed and included. Their first intranet needed to provide reliable, up-to-date content that employees could access at any time—without having to rely on word-of-mouth or a string of emails to stay in the loop.

Powerful designed an intranet centered around fresh, relevant content delivered through intuitive tools. The Calendar & Events web app allows employees to easily see what’s coming up—whether it’s a volunteer day, safety training, or a holiday luncheon. Each event includes the date, time, and key details, making it simple for staff to stay involved and informed.

The News Releases web app functions like a real-time bulletin board. Staff can check in to see reminders about award nomination deadlines, updates on clothing orders, recaps from company gatherings, or internal initiatives happening across departments. Instead of relying on scattered emails, employees now have a dependable hub where the latest updates live.

To support transparency across every department, Powerful also implemented an organized Staff Directory with headshots, click-to-dial phone numbers, hyperlinked email addresses, and role descriptions. It gives staff a simple way to find and contact colleagues, whether someone at the Laurel office needs to reach a counterpart in Waynesboro or a field crew member needs to call into Petal.

A Blueprint Designed for Productivity & Ease

Dixie Electric set out to reduce the number of routine questions coming in through phone calls and emails. To achieve this, their intranet needed to offer easy access to commonly requested resources—including benefits, personnel policies, forms, and other essential documents. The goal was to make the intranet a meaningful, frequently used tool that employees would naturally turn to first.

Powerful implemented the Tabor blueprint, a search-focused layout built for fast access to information. The moment an employee lands on the homepage, they can simply type what they’re looking for and instantly pull up relevant results. This search-first experience is especially helpful for a team spread across several offices with different departmental needs.

Directly beneath the search bar, clear call-to-action buttons highlight top tasks such as Benefits, Employee Self-Serve, Personnel Policies, and more. These quick pathways eliminate confusion and help staff get where they need to go fast.

Supporting sections throughout the intranet utilize intuitive design to further increase efficiency. FAQ-style accordions allow employees to open or close topics such as policies and benefits without scrolling through long lists. The Resource Directory organizes documents into bold, visually distinct tiles that are easy to scan and select. These elements help employees find what they need without hunting for hidden links or asking multiple people for direction.