Your utility website is an important part of establishing your brand and providing not just a good first impression but also an ongoing memorable web experience for your site visitors. For that reason, designing or redesigning your utility website is a big responsibility and opportunity. Here are some of the benefits that the Powerful team of trusted web experts bring when we build your utility website.
We’ve done it before
We are the designers, developers, content strategists, migrators, security analysts, project managers and tech support specialist behind over 100 utility websites that are using the Powerful platform for their website. There is no shortage of agencies that can build a website but our focus on cooperatives and community-owned utility organizations separates us from the pack. Simply put, it’s what we do.
We know what the typical utility customer wants
Through our work we have a good idea of what your site visitors want out of your site, but we can also do an experience analysis to tailor your site to suit your utility organization’s needs. We can get your input and can create surveys for your members or customers, do heat map analysis and record user testing. Our experts will make sure you have what your site visitors need.
From the website kickoff meeting to launch of your new utility website and beyond our team of experts will be with you every step of the way to ensure a successful launch and a website that will deliver memorable experience for your site visitors.
Website ADA Accessibility Compliance
Having a website that is Americans with Disability Act compliant isn’t just something nice for visitors with disabilities, but it is required by law. Our trusted web experts keep up on all the requirements and make them part of our STAR Standards and best practices for all or our sites.
When you with our team of trusted web and communication experts, you won’t just get one person wearing many hats, depending on the size of your scope of your project you’ll get between four and 10 web experts working to ensure your site is exactly what you want. We have project managers, designers, developers, content specialists, content migration specialists, quality assurance analysts, security compliance experts along with trainers and technical support that will be there to make sure things go smoothly.
Hosting Service & Security
Opting into Powerful’s web hosting and security will allow you to receive the speed, reliability and functionality that the other cooperative and public utility industry websites on our network enjoy. You’ll also receive automatic software updates and security for your site.
Our exclusive collection of web apps will allow people without a technical background to keep the site updated and looking great. From calendars, events, jobs, bid postings, blogs, forms, outage alerts and more, our web apps have you covered.
Help You Go Paperless with Online Forms
From paperless billing to repurposing newsletters and forms we can help make life easier for you and your members or customers. We help to reduce the amount of paper going out and coming in and the costs associated with that while making it easier for your customers to submit information with the touch of their smart phone.
Training That Will Set You Up for Future Success
Aside from training you on how to update your site, we offer additional training. Content strategy training that will help write for the web and in a way that keeps your site visitors engaged. Web accessibility and ADA compliance is another training to help your content curators keep accessibility in mind when making updates to your site.
Online Website Support
Once your new utility website goes live, our trusted web experts will be there to answer any of your support calls.
Your website is an important part of your utility organization so having people that understand you, your utility and your customers or members is essential in launching your website and that is where we come in.